Our technical support services range from basic software maintenance to comprehensive management of all IT infrastructure.
We offer 3 tiers of ongoing support. These are covered by Service Level Agreements (SLAs) so you know exactly what to expect.
Tier 1: Includes essential systems maintenance and help with basic support requests.
Tier 2: Includes systems maintenance and a specified amount of support per month.
Tier 3: The most comprehensive level of ongoing support.
Ad-hoc support may also be available in some situations, for example troubleshooting.
Contact us with your requirements and we’ll get in touch to discuss available options.